Feel free to contact us for any questions you have. The following is important information before attending.
GENERAL ADMISSION 4 DAY PASSES : These are general admission tickets that cover Thursday, Friday, Saturday and Sunday shows. They do not cover the cost of camping. In order to camp, you must have a Camping Add on. To purchase, click here.
CAMPING: See Campground Good Vibes Guide for more information
LOST TICKETS: Please be sure to check in your spam or bulk file. If you are still unable to locate your ticket before the festival please contact Eventbrite at www.eventbrite.com/support/contact-us. Additionally, our staff at the box office will be able to look up your ticket but be prepared to give us a quick look at your ID for confirmation.
LOST WRISTBANDS: If you lose your wristband, we will not replace it.
REFUNDS: As with most festivals and concerts, we cannot offer refunds – even for bad weather. Once tickets are purchased, they are non-refundable.
RE-ENTRY: Feel free to exit and re-enter the festival as needed.
KIDS: Children 12 and under are free, must be accompanied by a paying adult.
WHAT TO BRING/WHAT NOT TO BRING
FOOD AND BEVERAGES: You can bring any food or drinks you’d like into the campground. We also have food, coffee, and ice available for purchase there. You WON’T be allowed to bring food and drink into the Arena where Friday and Saturday’s shows will be held, but gourmet food and an array of beverages will be for sale there.
DO bring: blankets, low backed chairs, sunscreen, sunglasses, a hat, and a jacket.
DO NOT bring: glass containers of any kind, weapons or explosives of any kind, pets (except service dogs), or illegal substances.
In the arena, DO NOT bring: coolers of any kind, shade structures, non-collapsible chairs, food and drink, professional photography equipment including detachable zoom lenses, flashes, tripods, etc. (point and shoots allowed), professional video equipment.
For campers, DO bring: flashlight, your acoustic instruments, camping gear, food, drink.
We love animals but please DO NOT bring your pets to the festival. That includes all campers, even early access. We have a number of convenient kennels nearby!
Certified service animals are welcomed but “comfort pets” cannot be on the grounds.
“Service Animals” as defined by the Americans with Disabilities Act will be allowed. “Emotional Support” animals and “Pets” ARE NOT covered under the ADA and therefore WILL NOT be allowed. All service animals must be registered with Festival ADA Services and be given festival credentials. Service animals must be physically restrained at all times, and it must remain with the person it provides service to at all times.
Campground Car Parking. Everyone will be charged a weekend campground parking fee. The price of the fee depends upon where you park. A limited number of car parking permits are available for Camp Collings and Camp Banjo.
Parking for Daytrippers is onsite and cost $10 on Friday and Saturday. It is free Thursday and Sunday. Camping is not permitted in day parking. Daily ticket holders must exit the day parking lot by 1 am.
The Festival is rain or shine. If there’s a possibility the weather conditions are dangerous, some performances may be paused or cancelled – but this is up to the discretion of Old Settler’s and artists’ management, and any cancellations may be on short notice. Be prepared for any weather, and bring a raincoat and boots!
Our staff is dedicated to making sure the camp and festival grounds are accessible to all. Contact us before the festival if you have specific questions or requirements regarding accessibility.
- All sales are final.
- No refunds or exchanges.
- Artists and schedule are subject to change.
- Prices and policies are subject to change.
Our Suggestions for Enjoying the Festival:
Stay hydrated. It’s hard work having this much fun. We’ll have water refill stations at the festival. Please bring a water bottle. We will also sell bottled water at the festival and we also allow you to bring your own. You can bring factory-sealed drinking bottles of water into the arena.
Be prepared for weather. We encourage you to bring sunscreen, a sun hat, and sunglasses – the Texas sun can be strong, even in April. Central Texas can also get cold at night, so bring a jacket or sweater for the evenings. It’s also a good idea to bring rain gear, just in case.
Respect the campsite. Part of maintaining the friendly ambiance includes keeping the campsite in great shape. We ask that all campers take everything they bring in – and leave their campsites cleaner than when they arrived.
Be prepared to play. If you’re a musician, bring your instrument! From late-night campground jam sessions to workshops led by our performers, you’ll have plenty of opportunities to share your music.
Read our 25 Essential Music Festival Tips Guide. Download our tips guide to make Old Settler’s (or any music festival) even better.