Frequently Asked Questions

 

Feel free to contact us for any questions you have. However, we may have already answered your questions below-have a look!

TICKETS

FOUR DAY CAMPING: Passes are good for Thursday, Friday and Saturday night stays.

THREE DAY CAMPING: Passes are good for Friday & Saturday night stays.

CAMPING: See CAMPGROUND FAQS for more information

LOST TICKETS: Please be sure to check in your spam or bulk file. If you are still unable to locate your ticket before the festival please contact Eventbrite at www.eventbrite.com/support/contact-us. Additionally, our staff at the box office will be able to look up your ticket but be prepared to give us a quick look at your ID for confirmation.

LOST WRISTBANDS: If you lose your wristband, we will not replace it.

REFUNDS: As with most festivals and concerts, we cannot offer refunds – even for bad weather. Once tickets are purchased, they are non-refundable.

ADMISSION

RE-ENTRY: Feel free to exit and re-enter the festival as needed.

PETS: We love animals but please don’t bring your pets. No pets are allowed at either the Salt Lick or Camp Ben McCulloch.

KIDS: Children 12 and under are free, must be accompanied by a paying adult.

PARKING

Parking is free at the Salt Lick, but once the lot fills up, there is a $5 charge to park across the street at our overflow parking area. We pay a rancher to use that lot, so we ask you to help defray the cost. If the overflow parking fills up, you will be directed to Satellite Parking (just down FM 1826). You can choose to leave your car home and ride with a friend, leave your car in our satellite parking area for free, or purchase a Campground Parking Permit for $60 per vehicle.

SATELLITE PARKING: Free Parking is available in our Satellite Parking Area, just down the road from the festival. There is a shuttle bus that will take you from Satellite Parking to the Salt Lick Grounds on Friday & Saturday.

RAIN

The Festival is rain or shine. If there’s a possibility the weather conditions are dangerous, some performances may be paused or cancelled – but this is up to the discretion of Old Settler’s and artists’ management, and any cancellations may be on short notice. Be prepared for any weather, and bring a raincoat and boots! Download the Old Settler’s Music Festival App to get notifications and updates.

ACCESSIBILITY

Our staff is dedicated to making sure the camp and festival grounds are accessible to all. Contact us before the festival if you have specific questions or requirements regarding accessibility.

GENERAL

  • All sales are final.
  • No refunds or exchanges.
  • Artists and schedule are subject to change.

Our Suggestions for Enjoying the Festival:

Stay hydrated. It’s hard work having this much fun. We sell bottled water at the festival, but we also allow you to bring your own. You can bring factory-sealed drinking bottles of water.

Be prepared for weather. We encourage you to bring sunscreen, a sun hat, and sunglasses – the Texas sun can be strong, even in April. The Hill Country can also get cold at night, so bring a jacket or sweater for the evenings. It’s also a good idea to bring rain gear, just in case. Download our app for updates too.

Bring a bathing suit. Swimming at Onion Creek is a big part of the camping experience!

Respect the campsite. Part of maintaining the friendly ambiance includes keeping the campsite in great shape. We ask that all campers take everything they bring in – and leave their campsites cleaner than when they arrived.

Be prepared to play. If you’re a musician, bring your instrument! From late-night campground jam sessions to workshops led by our performers, you’ll have plenty of opportunities to share your music.

Read our 25 Essential Music Festival Tips Guide. Download our tips guide to make Old Settler’s (or any music festival) even better.